The Human Advantage
Relational skills in the age of AI
In a time when technology and artificial intelligence is transforming how work gets done, the one advantage machines can’t replicate is distinctly human: our ability for trust, empathy, and sincere connection. Technology and AI can process data and perform tasks — but they can't build a trustful team culture, resolve interpersonal conflict, or lead with empathy.This program equips individuals with the strong relational skills they need to collaborate and thrive — and gives organizations the cultural foundation to future-proof their teams and succeed in a complex, fast-paced, and AI-augmented world.
Once you have registered we will assign you to a group of colleagues from other departments or companies.
Module 2: 4 x 60 minutes, over 4-8 weeks (optional)
Flexible start: You can start any time!
AI and technology are transforming the way we work and do business. Yet long-term success still depends heavily on human capabilities: collaborating effectively, building trust and psychological safety, navigating conflict and change, and adapting quickly in fast-changing environments. These capabilities develop best in a learning environment built on curiosity, reflection, and open, trust-based exchange.
The Human Advantage is a social learning format supported by a digital workbook. In small, self-organized circles of 4–5 colleagues, participants learn together through reflection, conversation, and practical application. The program blends individual and group exercises with small tasks between sessions to help integrate insights into everyday work.
The psychologically safe environment within each Circle encourages peer learning, mutual support, and honest feedback.
What you will learn
Over the course of the eight-week program (4 + optional 4), participants will explore and strengthen a range of key human capabilities, including:
Who will benefit
The Human Advantage is designed for Bertelsmann employees:
- from all functions, business units, and levels of the organization
- who want to strengthen their relational and communication skills
- who seek to build greater confidence in interpersonal situations
- who want to create more psychological safety within their teams
- who want to improve collaboration and build stronger working relationships
- who are interested in learning and reflecting together with peers
